Unknown document found on my laptop.....please advise

shes not a techie...keep it simple stupid.

Ur fucked. Rip out the internet cable and burn your computer. They have EVERYTHING...


Just kidding. I don't know shit about computers. I still use an abacus

I am turning my laptop over to my friend, so she can explain what's going on--

Backed up folder to google drive and this unknown file showed up. We deleted the folder from google drive and went through files on laptop and was unable to locate said file. Cleaned up files on laptop and re-uploaded folder to google drive and it was there again. Also google drive is getting hung up on the upload. I can't locate the file on the laptop to inspect or delete it. Can anyone tell me what this is?

File name: ~$nal FF copy

File body:

#Violette###############################################V#i#o​#l#e#t#t#e###×àä[#.ü#È.ý#####y6å#########)X######yÄ#þV<×##YÐü​V<×#Dxæ#&#154;J×#############éQi.####&#136;O##ñûä[

CosmicGypsy,

What you have there is what's called an "owner file" and is written by Microsoft Word when a file is opened for editing. It's used by word to be able to tell a user that somebody else has the document open in the case of an office or other network. It is hidden by default, which is most likely why it wasn't visible before; and since the owner file is still there but the original document is not I have to assume word crashed at some point.

Despite what the peanut gallery says, it's harmless and can be deleted. I don't recommend downloading any so-called "cleaning tools", particularly those posted by ACs. Microsoft explains what these files are for here (obfuscated because I really don't know what's gonna get me blocked): support DOT microsoft DOT com SLASH en-us SLASH topic SLASH description-of-how-word-creates-temporary-files-66b112fb-d2c0​-8f40-a0be-70a367cc4c85

I might recommend moving away from Microsoft, however; LibreOffice is open source and can be audited by anyone who cares to look as opposed to Microsoft .Office's "we can do anything we like because you can't see us do it" approach.

I am turning my laptop over to my friend, so she can explain what's going on--

Backed up folder to google drive and this unknown file showed up. We deleted the folder from google drive and went through files on laptop and was unable to locate said file. Cleaned up files on laptop and re-uploaded folder to google drive and it was there again. Also google drive is getting hung up on the upload. I can't locate the file on the laptop to inspect or delete it. Can anyone tell me what this is?

File name: ~$nal FF copy

File body:

#Violette###############################################V#i#o​#l#e#t#t#e###×àä[#.ü#È.ý#####y6å#########)X######yÄ#þV<×##YÐü​V<×#Dxæ#&#154;J×#############éQi.####&#136;O##ñûä[

Thank you. The laptop has other issues, and we've started the reset. The machine has been a pain in my white and shiny heinie for a few months now.

If the reset fixes it, awesome, I save $609. If not, everything has pretty much been tried, so spending the money will be a necessity.

And while I don't what your saying, she does. She's been super fabulous!....

Sprinkle it with holy water, then turn around three times and spit over your left shoulder, not you right shoulder, but your left shoulder. Then re-boot and report back.

Here's a crazy idea, I know it's controversial but hear me out. DONT USE GOOGLE DRIVE OR ANY CLOUD SERVICE

I am turning my laptop over to my friend, so she can explain what's going on--

Backed up folder to google drive and this unknown file showed up. We deleted the folder from google drive and went through files on laptop and was unable to locate said file. Cleaned up files on laptop and re-uploaded folder to google drive and it was there again. Also google drive is getting hung up on the upload. I can't locate the file on the laptop to inspect or delete it. Can anyone tell me what this is?

File name: ~$nal FF copy

File body:

#Violette###############################################V#i#o​#l#e#t#t#e###×àä[#.ü#È.ý#####y6å#########)X######yÄ#þV<×##YÐü​V<×#Dxæ#&#154;J×#############éQi.####&#136;O##ñûä[

I am turning my laptop over to my friend, so she can explain what's going on--

Backed up folder to google drive and this unknown file showed up. We deleted the folder from google drive and went through files on laptop and was unable to locate said file. Cleaned up files on laptop and re-uploaded folder to google drive and it was there again. Also google drive is getting hung up on the upload. I can't locate the file on the laptop to inspect or delete it. Can anyone tell me what this is?

File name: ~$nal FF copy

File body:

#Violette###############################################V#i#o​#l#e#t#t#e###×àä[#.ü#È.ý#####y6å#########)X######yÄ#þV<×##YÐü​V<×#Dxæ#&#154;J×#############éQi.####&#136;O##ñûä[

Thank you! She's still looking around in the laptop, but we're about ready to start a reset.

I'm going to do a reset before buying a new one next week. If it's not a hardware issue, then that should take care of the problem.

get the f*ck off the Nazi cloud bro. what are you doing???

I am turning my laptop over to my friend, so she can explain what's going on--

Backed up folder to google drive and this unknown file showed up. We deleted the folder from google drive and went through files on laptop and was unable to locate said file. Cleaned up files on laptop and re-uploaded folder to google drive and it was there again. Also google drive is getting hung up on the upload. I can't locate the file on the laptop to inspect or delete it. Can anyone tell me what this is?

File name: ~$nal FF copy

File body:

#Violette###############################################V#i#o​#l#e#t#t#e###×àä[#.ü#È.ý#####y6å#########)X######yÄ#þV<×##YÐü​V<×#Dxæ#&#154;J×#############éQi.####&#136;O##ñûä[

Wipe the fucking drive. Serious.

Use Parted Magic. Wipe the shit then encrypt it an wipe it again and then torch it with a fucking welding torch.