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A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED

 
cosmicgypsy
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04/04/2021 07:54 PM
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A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
I'm thinking about getting a new laptop. I want to get a new laptop because the HP I've been using has been somehow compromised....it's restarting itself up to five times a day. I received a notice about a half-year ago, that I still receive all the time, that my laptop or my account and the passwords associated with all the websites I had been on had been hacked.

I changed all the passwords that mattered, and the rest I let go. There were many, and a few of them seemed to be repopulating themselves, I think. But that's also why I still get the notice, because I haven't fixed them all, and I just don't want to. It's aggravating.

So, my question is, if I get a new laptop, is it possible that it's going to become infected with whatever is going on with the HP just because of the IP address or because of the Wifi router somehow, or even something else I don't know about?

I mean, is there anyway a new machine can pick up whatever's going on with this HP, or is that machine going to be safe?

I just want to make sure before I even begin seriously thinking about getting another one.

I have called someone in my area to see what they would charge to open the HP up, blow it out - I know there's some crumbs and weed in there, along with a copious amount of dust (I live in the desert, the dust is an issue) - but he wanted $170 just to open it up, blow it out and to see what's going on with it. Anything beyond that, any fixes, there was added cost.

I'd rather just buy a new one, another ACER this time, and see if I can't get this one fixed up myself....harhar, all I can do is ruin it....tounge


So what say youse guyses who know 'puters, can I safely start up and run a new laptop with no worries of it becoming "infected" too?


I mean, I don't know what's going on with this HP, but my virus protection says there's no issues....and there really are issues.....jay

Last Edited by cosmicgypsy on 08/03/2021 09:44 AM
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

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cosmicgypsy  (OP)

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04/04/2021 07:59 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
As well, I am a full blown techo doodoo head. Please don't throw no fancy computer talk at me, because it just makes to want to....


ahhhahhhahhh
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
OldCar

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04/04/2021 08:02 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
put linux mint on it. but as for being safe. you will be safe on a new laptop or just a new operating system load on the old one.

Last Edited by OldCar on 04/04/2021 08:08 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
linux mint is a near copy of what windows was back in the xp/7 days. if you just do basic stuff its good and its free and quick to load and easy to use. I put it on my dads laptop and he thinks he is useing windows.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Look into Clevo laptops... you can configure them to get exactly what you want.

[link to clevo-computer.com (secure)]
cosmicgypsy  (OP)

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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
put linux mint on it. but as for being safe. you will be safe on a new laptop or just a new operating system load on the old one. hp's are usually clamshells that snap together. look for screws underneeth.
 Quoting: OldCar



Linux, me apply it......billlaugh


With that aside, are you saying I can reset my laptop back to factory new state, and that will remove the problem?....because I'm wondering if there isn't some kind of root kit something or the other, and I don't think resetting it back to factory condition takes care of a problem like that....or am I wrong....heh, I very well could be wrong.

It's a pain in the arse to reset a computer, but I suppose if I could get back to perfect working shape, then I would do that.

At least I could then wait until computer website Black Friday deals the end of this year, which is what I had been planning to do.

If I open this thing up myself, am I going to be able to get it back together? Are there all kinds of wires in there?
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
cosmicgypsy  (OP)

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04/04/2021 08:10 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Look into Clevo laptops... you can configure them to get exactly what you want.

[link to clevo-computer.com (secure)]
 Quoting: BFD



Hmmm, those look all too pricey for me, but thanks!
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
Anonymous Coward
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04/04/2021 08:11 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Sorry I didn't read the op more thoroughly... take it to a repair guy and have it reformatted if you don't know how to do that.

The restarting could be the battery.

There's probably no need to buy a new machine though.
Keilani

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04/04/2021 08:16 PM

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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Have you tried CCleaner? It's free, so is Malware. I would run those first, and maybe Spyware.

More than likely it was an ad that was bluffing stating you are compromised in order to sell their "Security" services, I would not get rid of a good computer because of that.

Worst case scenario, just take to a local tech/computer guy to clean up any Malware etc., getting new computer is not necessary.
cosmicgypsy  (OP)

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04/04/2021 08:18 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Sorry I didn't read the op more thoroughly... take it to a repair guy and have it reformatted if you don't know how to do that.

The restarting could be the battery.

There's probably no need to buy a new machine though.
 Quoting: BFD



Is there not some diagnostic tool I can use to see if it's the battery, if it's somehow run down?

I should probably also say that it seems to only restart itself when I'm on Hulu....does that info help to distinguish what might be wrong with it?
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
cosmicgypsy  (OP)

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04/04/2021 08:25 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Have you tried CCleaner? It's free, so is Malware. I would run those first, and maybe Spyware.

More than likely it was an ad that was bluffing stating you are compromised in order to sell their "Security" services, I would not get rid of a good computer because of that.

Worst case scenario, just take to a local tech/computer guy to clean up any Malware etc., getting new computer is not necessary.
 Quoting: Keilani



No, I haven't tried them yet....I have virus protection and a firewall on here already, but I can try these others.

As far as going to a tech guy, it burns my craw he want's $170 for only what little he's going to do.

I don't need some massive laptop, at all. I just need one for personal use to take care of my research and learning, to come onto GLP, to watch Hulu and the video platforms, and to write my short stories on. I'm not a gamer or anything.

Mostly, I need one that isn't going to arbitrarily restart itself throughout the day....while watching Hulu.
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
cosmicgypsy  (OP)

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04/04/2021 08:32 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
cosmicgypsy  (OP)

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04/04/2021 08:37 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Lawdy, somebody pinned this. I look like such a dumb ass on this thread, did it really have to be pinned?.....shrug
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
75598709

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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
Any people anywhere, being inclined and having the power, have the right to rise up, and shake off the existing government, and form a new one that suits them better. This is a most valuable - a most sacred right - a right, which we hope and believe, is to liberate the world. -- Abraham Lincoln


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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
I was a PC guy most of my life, but about 6-8 years ago my dad gave me a mac book pro. It's the best computer I've had. I'm on my second one, but the thing just doesn't crash...it doesn't need any updates..and I've never got a virus or been hacked. Yes, they are spendy, but worth every penny.

Last Edited by Sumting Big on 04/04/2021 08:45 PM
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cosmicgypsy  (OP)

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04/04/2021 08:46 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
 Quoting: 75598709



Okay....good information, although I've never heard of bloatware. Heh, that doesn't sound good.

I have CCleaner open and I'm looking at it wondering if I should pay the $20 for the upgraded version....it says it cleans places other cleaners don't....but I dunno.

It'd definitely be worth the $20, if I knew it would work, ya know?


If it's only restarting when I'm on Hulu, what are the chances it's a problem with a drive, that a drive might need to be upgraded?....someone had mentioned to me that could be the problem.
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
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04/04/2021 08:48 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Maybe get a tablet?
We aren't cut out to be socialists.We are the people who couldn't be constrained by Europe. We are the malcontents, idealists, speculators, dreamers, inventors, debtors and criminals who would not be chained. We don't play well with others, we are brash, outlandish and cunning. let us do what we do best; let us be Americans.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
ASUS is my new fav.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
 Quoting: 75598709



Okay....good information, although I've never heard of bloatware. Heh, that doesn't sound good.

I have CCleaner open and I'm looking at it wondering if I should pay the $20 for the upgraded version....it says it cleans places other cleaners don't....but I dunno.

It'd definitely be worth the $20, if I knew it would work, ya know?


If it's only restarting when I'm on Hulu, what are the chances it's a problem with a drive, that a drive might need to be upgraded?....someone had mentioned to me that could be the problem.
 Quoting: cosmicgypsy



Uh, remove and reinstall hulu? Or Roku.
We aren't cut out to be socialists.We are the people who couldn't be constrained by Europe. We are the malcontents, idealists, speculators, dreamers, inventors, debtors and criminals who would not be chained. We don't play well with others, we are brash, outlandish and cunning. let us do what we do best; let us be Americans.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
linux mint is a near copy of what windows was back in the xp/7 days. if you just do basic stuff its good and its free and quick to load and easy to use. I put it on my dads laptop and he thinks he is useing windows.
 Quoting: OldCar


Yes and use yandex as a browser...best browser ever.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
put linux mint on it. but as for being safe. you will be safe on a new laptop or just a new operating system load on the old one. hp's are usually clamshells that snap together. look for screws underneeth.
 Quoting: OldCar



Linux, me apply it......billlaugh


With that aside, are you saying I can reset my laptop back to factory new state, and that will remove the problem?....because I'm wondering if there isn't some kind of root kit something or the other, and I don't think resetting it back to factory condition takes care of a problem like that....or am I wrong....heh, I very well could be wrong.

It's a pain in the arse to reset a computer, but I suppose if I could get back to perfect working shape, then I would do that.

At least I could then wait until computer website Black Friday deals the end of this year, which is what I had been planning to do.

If I open this thing up myself, am I going to be able to get it back together? Are there all kinds of wires in there?
 Quoting: cosmicgypsy


If it's win 10 you can reset it. You won't lose files but will lose some programs. Doubtful if you have a virus that it will fix that but you never know.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
For you, I recommend a MacBook.

Install FortiClient as soon as you get it:
[link to www.forticlient.com (secure)]
Aether for the Soul
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
I was a PC guy most of my life, but about 6-8 years ago my dad gave me a mac book pro. It's the best computer I've had. I'm on my second one, but the thing just doesn't crash...it doesn't need any updates..and I've never got a virus or been hacked. Yes, they are spendy, but worth every penny.
 Quoting: President erect sumting big


I think PC caught up to Mac in terms of stability.

I reluctantly had to upgrade to windows 10 a year ago for software compatibility but I haven't had any issues at all.

Rock solid.

That said, I don't go all over the internet clicking on dumb shit either.
Delcerro

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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Was having problems with an older HP also and recently got an ACER Aspire 5 (i think..its at home an i'm not atm). I am a nontech person but easily added more RAM and a nice SSD. Having a clean new OS once again is nice.

Edited for spelling

Last Edited by Delcerro on 04/04/2021 08:56 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
get someone with a compressor with a tank to blow some serious air into the fan outlet. Then do a factory reset, most HP's have a partition on the HDD that will reset it to factory. After that go to add and remove programs and remove everything that you can including all the antivirus crap. It will not let you remove any program that is needed to run
You will be surprised how good your old laptop is.
I would do it all for $50 including taking the bottom cover off and cleaning the dust out, if you were around me. Anyone charging more than $100 is ripping you off. If it does not have the recovery partition I would clean the Operating system out as much as possible

or if you trust shipping it to me I will do it for $50 you pay shipping both ways.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Don't take it apart yourself. Laptops are like watches, they go together just so. Have the pro take it apart, clean it, and reformat the hard drive AFTER you save anything important. /have them put Linux Mint on it and you will never look back. $170 to open it is not unreasonable.
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
 Quoting: 75598709



Okay....good information, although I've never heard of bloatware. Heh, that doesn't sound good.

I have CCleaner open and I'm looking at it wondering if I should pay the $20 for the upgraded version....it says it cleans places other cleaners don't....but I dunno.

It'd definitely be worth the $20, if I knew it would work, ya know?


If it's only restarting when I'm on Hulu, what are the chances it's a problem with a drive, that a drive might need to be upgraded?....someone had mentioned to me that could be the problem.
 Quoting: cosmicgypsy


i've been using the free version since it came out. it works. run it. it'll probably want to delete gigs of system logs. let it. see if that helps

you can also right click on the CCleaner icon and run as admin. it will clean even more

eta: also run the registry tool. say Yes when it asks is you want a backup. let it do its thing. if you've add/remove programs over the years there's prob a butt load of stuff than be cleaned up there too

CCleaner is a great tool

Last Edited by Ima Pseudonym on 04/04/2021 09:02 PM
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cosmicgypsy  (OP)

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04/04/2021 09:01 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
...



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
 Quoting: 75598709



Okay....good information, although I've never heard of bloatware. Heh, that doesn't sound good.

I have CCleaner open and I'm looking at it wondering if I should pay the $20 for the upgraded version....it says it cleans places other cleaners don't....but I dunno.

It'd definitely be worth the $20, if I knew it would work, ya know?


If it's only restarting when I'm on Hulu, what are the chances it's a problem with a drive, that a drive might need to be upgraded?....someone had mentioned to me that could be the problem.
 Quoting: cosmicgypsy



Uh, remove and reinstall hulu? Or Roku.
 Quoting: Swamprat



Well, there's a thought....charlie

I did just find this about laptops restarting themselves--

Dust Problems and Overheating

Laptops do not intake as much air as desktops, but it's enough to bring in dust and debris to cause problems. Dust and debris can restrict airflow and cause the computer to engage an automatic shutdown if the system gets too hot. The laptop should shut down if it overheats, but the device could be set to restart if it gets too hot. System fan failure and restricted airflow can cause the system to overheat. Blast dust out of the laptop's vents with compressed air to improve airflow. In addition to restricting airflow, dust and debris can interfere with component connections. Try blasting out the ventilation port and device connection ports to remove interfering dust. Advanced users can try removing the RAM and hard drive to get at the related connectors and clean them with compressed air.


[link to smallbusiness.chron.com (secure)]


So, my next question becomes, does Hulu somehow need more "power" than other sites, and because of the dust in there, it's overheating while on Hulu?

Because if this is because of too much dust in there, then that's a kind of easy fix....a scary fix for me to perform, for sure.

I'm afraid I'll touch something the wrong way or I won't be able to get it all put back together right, and then it's down for the count.

But there is also the whole problem of being hacked six months or so ago, so....yeah.
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

[link to www.youtube.com (secure)]
75598709

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04/04/2021 09:04 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
MacBook Pro with Touchbar

Got mine about 3 years ago for like $1500

LOVE this machine.
 Quoting: pud2.0



Do ya think I'm made of money?....shrug


Seriously, that's way too much to spend for me.
 Quoting: cosmicgypsy


You didn't give a budget range so it's difficult to know what to recommend.

For what it's worth, the $170 to open it up doesn't sound outrageous.

Also, it doesn't sound like a hardware problem. Usually, it's some kind of malware or bloatware that causes it to auto restart.
 Quoting: 75598709



Okay....good information, although I've never heard of bloatware. Heh, that doesn't sound good.

I have CCleaner open and I'm looking at it wondering if I should pay the $20 for the upgraded version....it says it cleans places other cleaners don't....but I dunno.

It'd definitely be worth the $20, if I knew it would work, ya know?


If it's only restarting when I'm on Hulu, what are the chances it's a problem with a drive, that a drive might need to be upgraded?....someone had mentioned to me that could be the problem.
 Quoting: cosmicgypsy


Nobody can guess what's causing the problem. That's why it costs so much to open it up.

Do you have the problem on other streaming websites (ie. Netflix, Amazon)? If so, it could be the unit overheating.

I usually make a recovery disk and reset my computers to factory settings when I run into those kinds of problems. However, I would NOT recommend that for you if you don't know how to do it.

Maybe you can try finding an online forum for computer repair and post your questions. You would at least be able to get opinions on the various "cleaners" out there.
Any people anywhere, being inclined and having the power, have the right to rise up, and shake off the existing government, and form a new one that suits them better. This is a most valuable - a most sacred right - a right, which we hope and believe, is to liberate the world. -- Abraham Lincoln


The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion. -- Albert Camus
cosmicgypsy  (OP)

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04/04/2021 09:06 PM
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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
Was having problems with an older HP also and recently got an ACER Aspire 5 (i think..its at home an i'm not atm). I am a nontech person but easily added more RAM and a nice SSD. Having a clean new OS once again is nice.

Edited for spelling
 Quoting: Delcerro



That's the machine I'm looking at to buy....it's funny, because I read a review wherein the person was saying they added a 1T drive, $50, and an 8 gig RAM stick, and it had this $400 machine running like a $700 machine.

The only thing is it doesn't have a touch screen, but I hardly use mine anyway, so not a great loss.

But I really don't require anything fancy or pricey, for sure.
You never change things by fighting the existing reality. To change something build a new model that makes the existing model obsolete. -Buckminster Fuller


...I adapt to the unknown,
under wandering stars I've grown,
by myself, but not alone...

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Pervnoff
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04/04/2021 09:10 PM

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Re: A question about changing laptops, if you wouldn't mind coming on in....lol, UPDATED
I’d look at getting something like a Lenovo Yoga laptop— you can get one for around $800 with nice specs.

Back up any docs and data from your old machine to and external hard drive.

Set your new laptop up with a different password than you’ve ever used before and install antivirus on it.

I’m a fan of E-Set but YMMV.

Install any applications you need on the new laptop.

Connect the external hard drive into the new laptop and run a virus scan against the data on the external hard drive.

Selectively copy data that you want back on to the new machine.

JMHO.

Pervnoff





GLP