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Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?

 
Anonymous Coward
User ID: 45918327
United States
09/03/2015 06:03 PM
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Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
I bought a new LG 34C Android, went on the tracfone website and did the number/minutes transer from my old Motorola C139 dumb phone ...

the old number ported over after a couple of hours, but the new phone only shows 210 minutes in each tank.

The old phone had over 3,000 minutes on it. Does it just take time for the system to transfer the minutes, or did I lose them ?

It's been about 3 hours now ... and I'm on beer number 4 ....

I can't stand the thought of calling Tracfone support -- back in 2007 it was Spanish-accented people in South America I think -- I couldn't understand them, and they couldn't understand me ...

Thanks ...
Anonymous Coward
User ID: 68474273
United States
09/03/2015 06:04 PM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
switch to straight talk...same company basically and unlimited minutes.
Anonymous Coward (OP)
User ID: 45918327
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09/03/2015 06:08 PM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
switch to straight talk...same company basically and unlimited minutes.
 Quoting: Anonymous Coward 68474273


thanks ... I didn't know that ... I think Net 10 is owned by tracfone also ... only reason I didn't switch was because of all these minutes I had built up since 2004 ... which may be gone ...

time for beer number 5
Anonymous Coward (OP)
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09/03/2015 08:50 PM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
vodka5
Anonymous Coward
User ID: 69943827
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09/03/2015 11:06 PM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
three thousand minutes ?
WHY ?

i only buy the PsOS that are 9.99 at walmart with triple minutes as then everything IS anonymous and stays anonymous and yes
it
does...
but 3000 minutes ?
suppose you lose the phone whatever -
Anonymous Coward
User ID: 44290399
United States
09/04/2015 11:31 AM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
three thousand minutes ?
WHY ?

i only buy the PsOS that are 9.99 at walmart with triple minutes as then everything IS anonymous and stays anonymous and yes
it
does...
but 3000 minutes ?
suppose you lose the phone whatever -
 Quoting: Anonymous Coward 69943827


Yeah, it was stupid of me to let that many minutes accumulate on one phone -- with pre-paid it's better to just buy a new one every year or two , they are so cheap --

my new LG 34C Android was only $10 on the tracfone website ...

I've been paying around $80-100 a year for a Tracfone, so even if I lose all these minutes I still come out ahead over using a "real" wireless plan ...

a lesson for other people who use these things -- don't let your minutes accumulate -- use 'em or loose 'em, or just get a new phone now and then.

BTW, Tracfone online support says they have no record of the minutes transferring -- and told me to call the number in Belize or wherever it is ... oh hell ...
Anonymous Coward
User ID: 44290399
United States
09/04/2015 01:36 PM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
I finally had to call South American Tracfone support, got the usual heavily-accented person, but his English was good and he was very nice, he got my minutes transferred finally.

Though they only transferred as minutes, from what I understand they should also transfer as texts and data also

... i.e 3621 minutes from an old Tracfone should also become 3621 texts and 3.621 Gigabyte of 3G wireless data on a new Android ...

Anyway, the lesson to other cheap people who don't yak on the phone all day and just need basic cell service -- look into the the other options available, they may be more expensive in the short term but cheaper in the long run ...

Or you can always get an Obama Phone ...

ohappy
Anonymous Coward
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06/15/2020 01:30 AM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
vodka5
 Quoting: Anonymous Coward 45918327


[link to twitter.com (secure)]
[link to twitter.com (secure)]
Anonymous Coward
User ID: 76538212
United States
06/15/2020 02:26 AM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
I guarantee you, when you call them they are not going to be able to replace minutes lost.
I've had lots of TracFones and they never give lost minutes back.

I just traded in a broken phone last month, charger port stopped working. It was a nice phone, had a magnetometer on it for a compass and I use Signal where you point the phone camera up to any star and it tells you about that star.
I enter lots of contests too so keeping my number was high priority.

The phone they sent as a replacement sucks.
No magnetometer, no compass, unable to use starmap and on top of that, they said by the time the replacement got to me the system had already recycled my phone number to someone else.

I need to find a better TracFone like my old nice smart one.
Anonymous Coward
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06/15/2020 11:31 AM
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Re: Has Anyone Else Lost Minutes Upgrading from an Old Tracfone to a New Tracfone Android Phone?
Tracfone has the worst and most useless cust service possible. The people who answer have zero ability to correct anything. Thats designed so that they just keep whatever money you lose and play stupid about it.





GLP